Local Delivery

Meet our Local Delivery Service!

We’re excited to offer a premium delivery service that makes getting your favourite supplements faster, easier, and more convenient than ever.

No traffic, no parking, no waiting in line – we’ll deliver your order straight to your door.

Here’s everything you need to know: delivery fees, zones, times, and FAQs.

 

Delivery Fees

Local Delivery's will be subjected to a flat rate fee of $9.95.

Minimum order value for Local Delivery is $49.

Orders over $150 (line item value) will receive FREE Local Delivery

 

Delivery Zones

We currently service the following areas:

Essendon & Surrounds:

• 3040 Essendon, Essendon West, Aberfeldie

• 3041 Essendon North, Essendon Fields, Strathmore, Strathmore Heights, Cross Keys

• 3032 Ascot Vale, Highpoint, Maribyrnong, Travancore

Moonee Ponds & Keilor:

• 3039 Moonee Ponds

• 3036 Keilor, 3033 Keilor East

• 3042 Niddrie, Niddrie North, Keilor Park

Avondale Heights & Glenroy:

• 3034 Avondale Heights

• 3046 Glenroy, Hadfield

Broadmeadows & Meadow Heights:

• 3047 Broadmeadows

• 3048 Meadow Heights

Sunbury & Surrounds:

• 3429 Sunbury

• 3427 Diggers Rest

• 3038 Taylors Lakes

Additional Suburbs:

• 3037 Calder Park, Delahey, Hillside, Sydenham, Taylors Hill

• 3043 Gowanbrae/Tullamarine

• 3044 Pascoe Vale, Pascoe Vale South

Delivery Times

Delivery drop-offs will occur on Monday, Wednesdays & Fridays.

Delivery drop-offs may occur at anytime of the day during business hours (between 9:00AM - 5:00PM) and delivery times will be solely dependant on the daily route.

Customers will receive notification of when their order is out for delivery, with approximate arrival times.

Please note:

By opting for Local Delivery, an automatic "Authority to Leave" (ATL) applies to all deliveries.

If recipient is not home to receive the delivery, the delivery will be left in a safe place.

For specific delivery instructions, please inform our team in the notes section of your order prior to completion of check out.

 

Order Processing Times

Please allow up to 1-3 business days (up to 48-72 hours) for delivery after placing an order. 

 

Proof of Delivery

By opting for Local Delivery, an automatic "Authority to Leave" (ATL) applies to all deliveries.

Customers will receive proof of delivery by signature or photo confirmation.

 

Frequently Asked Questions (FAQs):

Q: What areas do you deliver to?

We deliver to areas within ~5km of Essendon and nearby suburbs, including Broadmeadows, Meadow Heights, Sunbury, Diggers Rest, and Taylors Lakes. See the full list above.

Q: When will I receive my order?
Orders will be delivered on Monday, Wednesday, and Friday.
Please allow 1-3 business days (48-72 hours) for your order to arrive.

Q: How will I know my delivery has been delivered?
You will receive confirmation via the app, including either a photo or a signature as proof of delivery.

Q: Do I need to be home to receive my delivery?
No. All local deliveries are "Authority to Leave" (ATL), meaning we will leave your order in a safe spot if you're not home.

If you have specific instructions regarding where to leave your order, please include instructions in the order 'notes' section prior to completing checkout.

Q: Is there a delivery fee?
Yes, there is a flat rate delivery fee of $9.95. 

Q: What happens if an item is out of stock?

We’ll notify you if any item in your order is unavailable and provide options to resolve the issue.

Q: Will you deliver to an apartment complex?

Yes, we deliver to apartment complexes.

Please ensure clear delivery instructions are provided when placing your order, including building access codes or any special details needed for a successful delivery.

We will NOT be able to deliver to an apartment complex if building access is not granted.