Same Day Dispatch Policy – Thorne Research
As Australia's leading Thorne Retailer, we understand the importance of receiving your Thorne products promptly.
That's why we here at Nutrition Capital are offering same-day dispatch for all orders Thorne Research orders, subject to the following terms and conditions:
Order Placement:
- To qualify for same-day dispatch, orders must be placed before 12:00 PM (AEST) on regular business days (Monday to Friday).
- Excludes weekends & public holidays.
Eligible Orders:
- Only orders that contain exclusively Thorne Research products are eligible for this same-day dispatch service.
- Orders with items from other brands are not eligible.
Dispatch Guarantee:
- If we fail to dispatch your eligible order on the same day, we will issue a discount code for 15% off a future purchase of Thorne Research products. The discount code will be sent via email and is valid for 30 days from the issue date.
Exclusions:
- Same-day dispatch is not available for pre-orders, out-of-stock items, or any circumstances beyond our control (e.g., natural disasters, courier delays, etc.).
Changes & Cancellations:
- Orders cannot be modified or cancelled once they have been processed for dispatch.
Additional Information:
- The same-day dispatch policy applies only to dispatch times, and NOT delivery times, which may vary based on your location and courier services.
By placing an order that qualifies for this promotion, you agree to the above terms and conditions.
Should you have any queries or concerns, please contact us via email at hello@nutritioncapital.com.au